Inspection Details
- Location: Stand-Alone, Regional Victoria
- Reason for Attendance: Burst Tempering Valve – Major Water Damage & Full Reinstatement
Event Summary
A burst tempering valve located in the ceiling caused a major water escape event that ran for approximately one week, resulting in extensive damage throughout the entire property. Our team was urgently called by the Owners Corporation to carry out insurance-related make-safe works, lodge the claim, and begin restoration. The project progressed from emergency mitigation to a full rebuild, delivered within a 12-week schedule.
Cause of Damages
- Burst tempering valve in ceiling cavity
- Water ran continuously for several days, saturating the structure
- No underlying maintenance issues identified
Damage Assessment
- Entire unit affected by water ingress
- Internal finishes and structural elements compromised
- Property stripped back to frame due to severity of damage
- Mould prevention measures required across multiple zones
Works Completed
- Emergency make-safe works initiated, and claim lodged
- Appointed restorer coordinated for contents removal and assessment
- Met with loss adjuster and began drying and mitigation works
- Installed drying equipment to prevent mould growth
- Liaised with engineer to assess framework and confirm structural integrity
- Provided detailed damage quote based on engineering scope
- Arranged building permits and coordinated owner selections
- Completed full internal rebuild including walls, flooring, cabinetry, and finishes
- Delivered project within 12-week timeline
- Final sign-off achieved with full stakeholder satisfaction
Outcome
- Unit fully rebuilt (internally) and restored to pre-loss condition
- All works completed to high standards and compliance
- Successful collaboration with insurer, loss adjuster, OC manager, and owner
- Property returned to safe, functional, and aesthetically finished state
